Shipping policy

At ELLE, we are committed to delivering a seamless and efficient shopping experience. Here’s all you need to know about our shipping policy:

Order Processing

We strive to process all orders promptly. Once your order is received and payment is verified, it will be processed for shipping within 2–3 business days.

Shipping Options

We offer various shipping options to cater to your needs. During the checkout process, you can select the shipping method that suits you best.

Shipping Times

Shipping times may vary depending on your location and the selected shipping method. Domestic orders typically arrive within 2–3 business days, while international orders may take 2–3 business days to reach their destination.

Returns Policy

We want you to be completely satisfied with your purchase from ELLE. If for any reason you are not happy with your order, our returns policy ensures a smooth and hassle-free process:

Eligibility

To be eligible for a return, the item must be in its original condition, unopened, and unused. Returns must be initiated within 14 days from the delivery date.

Return Process

To initiate a return, please call our customer support number +97143406288 with your order details and the reason for the return. Our team will guide you through the return process and provide you with a return authorization if eligible.

Refunds

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be issued to the original payment method within up to 15 business days.